Systems Thinking and Cutting Quality

In tough economic times, non profits struggle to survive. Leaders often consider cutting quality during these times. But this ignores the systems involved. In the long term cutting quality hurts non-profit organizations. We use the classic illusion of the Magic Arcs as a metaphor to describe the counterproductive reasoning in which afterschool leaders decide to cut quality out as a response to falling profits or budget surpluses. This is an excerpt from our workshop - Learning to Lead: Leading to Learn based on our book available Summer 2011.